Privacy Policy

Introduction

DWL Amusements cares about the privacy of those using our website. This site is designed so you may access it generally without providing any personally identifying information. “Personally identifying information” is information that individually identifies you, such as your name, physical address or e-mail address. The following provisions outline what we do with the personally identifying information that we ask for on this website.

Data Collection

Much of our website does not require any personally identifying information.  Purchasing ride tickets on our site requires users to register for an account, and submit personal information to create the account, including full name, email address and a password. This information is retained for the purpose of sending you information about your ticket purchase and to opt-in to receive marketing messages that include news, opportunities, discounts, and information about Treasure Hunt: The Ride.

The online ticket sales service requires information that allows use of a credit or debit card account online, and collects the necessary information to safely and securely process the purchase. We do not retain or store any information collected for ticket sales once the transaction is complete.

Sharing of Your Information

We do not rent, sell, trade or give your personally identifying information to any other person or entity.

Information Security

We take appropriate security measures to protect against unauthorized access to your personally identifying information, and we restrict access to such information to those employees who need to know that information in order to provide our services.

For California Residents

For a copy of our privacy notice to residents of California, in accordance with the California Consumer Privacy Act of 2018 (“CCPA”), please go to treasurehuntride.com/privacy/ccpa/ *

Changes to this Policy

Please note that this Privacy Policy may change from time to time as the laws or our business requirements change. We expect such changes to be minor; however, any change will be posted to this page, and if there is a significant departure we will note it more prominently. Prior versions of this Privacy Policy will be maintained in an archive should you wish to view them.

If you have any questions about this Privacy Policy, or our website in general, please contact:

Treasure Hunt: The Ride
Attn:  Privacy Rights/Tech Services
700 Cannery Row
Monterey, CA 93940

831 747-1426

info@treasurehuntride.com

*After clicking this link (treasurehuntride.com/privacy/ccpa/) user ought to be redirected to a page containing:

This Privacy Notice for California Residents supplements the information contained in the DWL Amusement Company’s (DWL) GENERAL PRIVACY NOTICE (treasureehuntride.com/privacy) and applies solely to all visitors, users, and others who use DWL’s treasurehuntride.com website and reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice.

Information We Collect

The website collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, the DWL Amusements Company’s website www.treasurehuntride.com, either directly or through service providers, has collected the following categories of personal information from its consumers within the last twelve (12) months:

DWL obtains the categories of personal information listed above from the following categories of sources:

• Directly from you, such as forms completed for products and services you purchase.
• Indirectly from you, such as observing your actions and page pathing as you explore the website.

Use of Personal Information

We may use or share the personal information we collect for one or more of the following purposes:

• To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
• To provide, support, personalize, and develop our website accessibility, products, and services.
• To create, maintain, customize, and secure your account with us.
• To process your requests, purchases, transactions, and payments and prevent transactional fraud.
• To provide customer support and to respond to your inquiries to investigate and address any concerns or questions and to monitor and improve our responses.
• To personalize your website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our website, third-party sites, and via email or text message (with your consent, where required by law).
• To help maintain the safety, security, and integrity of our website, products and services, databases and other technology assets, and business.
• For testing, research, analysis, and product development, including to develop and improve our website accessibility, products, and services.
• To respond to any law enforcement requests, as required by applicable law, court order, or governmental regulations.
• As described to you when collecting your personal information or as otherwise set forth in the CCPA.

DWL will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

DWL will not disclose your personal information to a third party for business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We only share your personal information with the following categories of third parties:

• Our trusted third party service providers and affiliates who provide a service to us or assist us with providing our products and services
• Our auditors, consultants, accountants, attorney and others providing advice to us
• Payment processors
• Hotels and other accommodation providers to communicate about your reservations
• Any other person or entity we reasonably think is customary, necessary or advisable for the business purposes disclosed in our Privacy Policy or to whom we are obliged by applicable law or regulation to make the disclosure
• Any other party where we have obtained your consent or authorization

Disclosures of Personal Information for a Business Purpose

• In the preceding twelve (12) months, DWL has not disclosed personal information for a business purpose.

Sales of Personal Information

• In the preceding twelve (12) months, DWL had not sold personal information.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that DWL disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling that personal information.
• The categories of third parties with whom we share that personal information.
• The specific pieces of personal information we collected about you (also called a data portability request).
• If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
  • sales, identifying the personal information categories that each category of recipient purchased; and
  • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that DWL delete any retained collected personal information, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

• Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with a legal obligation.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us at:

• Treasure Hunt: The Ride
  Attn: Privacy Rights/Tech Services
  700 Cannery Row
  Monterey, CA 93940

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales Opt-Out and Opt‑In Rights

We do not sell personal information.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Other California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@treasurehuntride.com or write us at: 700 Cannery Row, Monterey, CA, 93940.

Changes to Our Privacy Notice

DWL reserves the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

If you have any questions or comments about this notice, the ways in which DWL collects and uses your information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: 831-747-1426

Email: info@treasurehuntride.com

Postal Address:

Treasure Hunt: The Ride
Attn: Privacy Rights/Tech Services
700 Cannery Row
Monterey, CA 93940